Returns Policy

Any Order may be returned within 14 days of purchase/receipt of the product for an exchange or full refund. It is hugely important that the Lighting has not been used and the packaging is protected before you return it to us.

Please ensure that you request ‘Signed For’ delivery service, if it goes missing in transit, there is nothing we can do.

Please ensure that your return is properly packaged as unprotected return packages can be damaged in transit. 



Return Address:

Creative Home Lighting T/A Online-lighting-outlet.co.uk

4 Sandford Road

Balby

Doncaster

South Yorkshire

DN4 8PL

If you have any additional questions please feel free to contact us on 01302 858 162, or email us